phjili Privacy Policy — How We Handle Your Personal Information

When you register and use the phjili platform, we collect the personal information necessary to operate your account and deliver a secure, personalised experience. Thisincludes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your registered payment details — such as your GCash or Maya account reference — so that deposits and withdrawals in Philippine pesos can be processed accurately and securely. When you use the platform, we automatically gather technical data including your device type, browser, IP address, and session activity logs, which help us maintain platform security and improve performance. If you contact our support team, we retain records of that correspondence to ensure continuity of service and to resolve any follow-up concerns efficiently. We collect only what is genuinely needed — we do not ask for information that has no clear purpose in delivering or protecting your account.

The personal data we hold is used exclusively to operate, protect, and improve your experience on the phjili platform. Your registration details allow us to verify your identity, confirm your eligibility to play under Philippine regulations, and maintain the integrity of your account. Payment information is used solely to process your deposits and withdrawals in Philippine pesos — we do not store full card numbers or sensitive payment credentials beyond what is required by our payment partners. Technical and session data helps us detect unusual activity, prevent fraud, and ensure the platform performs reliably on mobile devices across the Philippines. We may also use your email address to send you important account notifications, security alerts, or updates to this Privacy Policy — we will not send unsolicited marketing messages without your explicit consent.

phjili does not sell, rent, or trade your personal information to any third party under any circumstances. We share data only with carefully selected service providers who assist in delivering the platform — including payment processors, identity verification partners, and cloud infrastructure providers — and only to the extent necessary for those specific functions. All third-party partners are bound by strict confidentiality agreements and are prohibited from using your data for any purpose beyond the service they provide to phjili. We may be required to disclose certain information to regulatory authorities or law enforcement agencies in the Philippines if compelled by applicable law or a valid legal order. In the event of any such disclosure, we will notify you where legally permitted to do so.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine regulations and our internal compliance obligations. Account records, transaction histories, and identity verification documents are kept for the minimum period mandated by law, after which they are securely deleted or anonymised. phjili employs industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews to protect your data from unauthorised access, loss, or misuse. Our team members who handle personal data are trained on data protection obligations and are bound by confidentiality requirements. While no system can guarantee absolute security, we continuously review and strengthen our safeguards to maintain the highest practical level of protection for Filipino players.

As a registered player based in the Philippines, you have the right to access the personal data we hold about you at any time by submitting a request to [email protected]. If any information we hold is inaccurate or out of date, you have the right to request a correction, and we will update our records promptly upon verification. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. If you wish to withdraw consent for any specific data processing activity — such as receiving account-related communications — you can do so by contacting our support team. We are committed to responding to all data rights requests within a reasonable timeframe and will keep you informed throughout the process.

This Privacy Policy may be updated from time to time to reflect changes in how we operate the phjili platform, changes in applicable Philippine law, or improvements to our data practices. When material changes are made, we will notify registered players via the email address associated with their account before the updated policy takes effect. The revised policy will be published on this page with an updated effective date so you can always review the current version. We encourage you to check this page periodically, particularly if you are an active player. Continued use of the platform after notification of changes constitutes your acceptance of the updated Privacy Policy.